Moniepoint Customer Care Number, Whatsapp, Email & Office Address

This is Moniepoint Customer Care Number for all Nigerians to use to be able to get across to moniepoint customer agent so they can resolve all issues they are facing with the company. This is very important should incase you have complaints or feedbacks you need to get across to the company. The below communication channels would allow you get across to moniepoint customer care representatives who would help you solve your issues.

Moniepoint money agent is one of the top most successful mobile money agent platform in Nigeria. They are very reputable as they ensure they satisfy their customers to the best of their ability. THis has made a lot of Nigerians to patronize and use their service at all time

Moniepoint Point of Sale machine is an innovative solution that has helped a lot of pople, even though sometimes, it always have network issues.

The Moniepoint Customer Care Number is free for all who are moniepoint agents or are willing to become moniepoint agents to access.

This moniepoint customer care line is always open to all who are facing one problem or the other with any of the moniepoint services.

Moniepoint customer care agents are made up of tactically well-trained individuals who are well acquainted with ethics on how to treat customers in a delightful manner.

The Moniepoint Customer Care Number, email, WhatsApp number, Facebook platform, Instagram and Twitter handles and office number are in this post. We will let you know all of these so as to easily contact them on your own.

Nigeria Phone Number 08141500017, 09093170000, 09030009613
Whatsapp Number 08141500017
Email Address ;
Office Address 12 Wole Ariyo St, Lekki Phase 1, Lagos, Nigeria.


MoniePoint Office Address In Lagos

12 Wole Ariyo St, Lekki Phase 1, Lagos, Nigeria.



 How can I become a Moniepoint Agent?

Once you sign up on this website, you will be contacted by your Cluster Manager within 48 hours.

What are the documents required to complete my registration as an Agent?

The following documents will be required

A verified Identity card such as International Passport, National ID Card, or Voters Card
Utility Bill (Nepa Bill)
Business License (For Registered business only)
Valid BVN
Valid Account Number
Why do you need my BVN?

The Bank Verification Number is used to confirm that your personal information submitted is valid for proper KYC documentation.

When I have an issue, who do I talk to?

You can reach the Moniepoint support team through the following support channels

WhatsApp- +2348141500017
Email –


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24 thoughts on “Moniepoint Customer Care Number, Whatsapp, Email & Office Address”

  1. Thanks moniepoint support team… It’s getting to 2 years of being an agent with you.,of a truth it’s been a wonderful year being with you. .. Thanks for taking away joblessness from us and putting smiles on our faces..

  2. Please I’m an agent. I’m having issues in logging in to my app forgotten password and expired otp do to stady attempt.. I need help on how to get my app back my account has been locked.

  3. Good morning moniepoint my name is lady Chizy enterprise I am a member of moniepoint pos I want to join the Wathsapp group

  4. Hi! good afternoon my name is Abigail Sunday ,I’m an moniepoint POS agent ,I mistakenly transferred money to a wrong account which happened to be palmpay account , though the owner of the account scammed me claiming to be jumia online promo, this issue happened on 27th last month so I made a contact with palmpay and also with moniepoint customer service,they both told me to provide police report and court order which I submitted it to them , now palmpay asked me to tell moniepoint to contact them so they can take it from there and which I told moniepoint but unfortunately moniepoint haven’t done anything about it ,I called them many times sending emails to remain them but it not avail.please and
    please assist me on this please.

  5. The moniePoint I use has put me in serious debit, I didn’t a transaction that came out successful letter it changed to failed with status insufficient funds and I have payed the customer check the RRN 000000000396

  6. Its too bad that I as an agent is in trouble with customers who are debited through my pos in a declined response and nobody even the person that set me up,Daniel in Enugu,ignored my chats,SMS and calls. At first I refuses other pos except first bank pos,but I was convinced by Mr Daniel,now I have an issue,he ignored me.

  7. Good morning my name is Rebecca Nzewi, I live at Ogun state, pls I want to find out abt Moniepoint PoS machine price, the transaction charges and bonus, about Moniepoint agent registration. Where can I get the POS in Ifo lga in Ogun state.?

  8. Good morning,I made a transaction in a POS center,at mile2, which was written decline and my money was been removed from my account, been to my bank ,I was told to go back to the POS center,but the woman said my money isnot with her

  9. Good day, please my name is Obot I have tried so many time but when it get to business operation information it will not work anymore. What do I do please?

  10. Hi please I can’t access my account, 5177149135
    Itedjere autine ohenebrohie .
    Even the ussd. Whats happening.

  11. Dear sir/ma,
    I hereby want to become an agent for your organization – MONIEPOINT.

    Yours faithfully,
    Kehinde. A. I. Olowe.

  12. Dear sir/ma,
    I hereby want to become an agent for your organization – MONIEPOINT.

    Yours faithfully,
    Kehinde. A. I. Olowe.

  13. Monie point I am not happy with what is going on.i I transferred customers’ s money from monie point to opay account I was debited but not credited in my opay.opay official confirmed the money is not with them. Do anything possible to reverse those people’s money. They are on my nerves,if you can’t do your work I will return your terminal. A lot of merchants are complaining

  14. Good morning pls I transfer in an moniepoint account which I was debited and the customer using the moniepoint account number did not have recieved credit alert since yesterday till these moment . Pls can we do
    Can the money be reverse back from the account

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