Paystack Customer Care Support (Phone & Email Address)

Below is Paystack  customer care contact support phone numbers and email address.

 

Head Office

Lagos: 3a Ladoke Akintola Rd, Ikeja GRA, Ikeja

 

Branch Office

San Francisco: 201 Spear Street, Suite 1100, PMB 3228, San Francisco,
CA 94105.

 

Customer Service

Email Address: hello@paystack.com

Phone Number: 01 631 6160

 

About 

Paystack is a Nigerian Payment platform that helps businesses in Africa get paid by anyone, anywhere in the world.

Paystack offers payment solutions via the following channels: Card, Bank Account, GTB 737, Visa QR, Mobile Money, mCash and POS. Paystack is targeted at businesses and personal individuals who want to receive money online.

Paystack is hoping to be the paypal of africa and they are backed up by some of the biggest investors in the world including: Visa, Stripe, Patrick Collison, Y Combinator, Tencent Holdings, Google Launchpad Accelerator, Tokyo Founders Fund, DDF, Pave Investments, M&S Partners, Olumide Soyombo,

Paystack merchants enjoy some of the best online payments success rates in Nigeria. This is why over 25,000 merchants and counting – including Axa Mansard, Nairabet, Domino’s Pizza, Taxify, and God is Good Motors (GIGM) – use Paystack as their trusted payments gateway.

Both registered and unregistered businesses are eligible to use Paystack. These are known as Registered and Starter Businesses respectively.
Paystack is a payment gateway and it charges #100 and 1.5% of every transaction.

 

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224 thoughts on “Paystack Customer Care Support (Phone & Email Address)”

  1. Sending this mail in behalf of racksterly. It was earlier reported that they were fake. But they are not. They were only upgrading their site. The mistake was they didn’t pre informed their customers. Can you please get back to business fully with racksterly. Thank you

  2. Complaint against paystack/Racksterly.
    I’m Michael peter among those who paid money to racksterly through your platform in mind that it was a genuine business but later confirmed fraud. Please I would like to get my money back I made payment on 2nd of December 2019 a sum of #27,887 also on 24th of December 2019 sum of #27,887. Please please and please I will be waiting for your favorable reply soonest. Thanks.

    • Please I have problem of deposit to my betpawa account from my bank account, please help me out bcoz it has begins since last 6 days

  3. I have not received my refund , I made a payment to racksterly through paystack, and I am yet to receive my refund. How do I get my refund

  4. I make payment to Racksterly through paystack but am unable to receive what I pay for and am hearby request for my refund thanks.

    • I made a transfer last week Saturday to wema Bank, because my phone was locked, and they debited me, when I called mkopay ,they said I should send email to paystack, I used fidelity Bank to transfer the money

  5. I make payment for racksterly on Dec 18 and 19 2019 through paystack with my first Bank account and am yet to see my refund.

  6. I did a business with Racsterly of which paystack is my payment gateway. l made payment of #27887 on 20th, 24th and 26th respectively through my GTB account

  7. I was referred back to you for mine refund of mine money, which I paid through your gateway on the DEC 27th 2019, and still now have not seen mine money.

  8. Pls sir/ma, I made a payment through racksterly to paystack but am unable to get d value of what I pay for and am hereby request for my refund thanks,since 9/12/2019 with d sum of #27887.

  9. I made a payment to Racksterly to through paystack unable to get d money back so I request for refunded.

  10. Somebody send me money using this apps an I don’t know the person on Thursday 12-03-2020
    This is my account number 0770065485 access bank

  11. PAYSTACK why and how do you debited my account 6K as shown below>
    Acct: ******3141
    Amt: 6,000.00 DR
    Desc: — –PAYSTACK PAYMENTS LTD- IKEJA NGSTAN9999515037
    Refund my 6k without delayed

    • Pls my Ecobank account (3012025570) was debited by paystack yesterday (march 31st 2020),around 10:49am. Amount 14,433 naira. Also around 11:57pm,paystack debited my d same Ecobank account d sum of 588 naira.please I demand for explanation now.

    • Paystack why did you debit my account #10,500 . Acct; 00 33 1 47 46 3
      Stanbic Ibtc bank
      Bassey John cyril. Please refund my money or else I will report this matter to the police or take it to court.

    • Paystack kindly refund payment of 26,395.94 on January 13 that was recieved for failed airline ticket purchase. I have sent a mail to this regard UBA 2065136722

      • Paystack kindly refund payment of 26,395.94 on January 13 that was recieved for failed airline ticket purchase. I have sent a mail to this regard UBA 2065136722

      • Aisha took my money through paystake and I don’t have any business with her.catherineo took my money through paystake without my consent ,I don’t have anything to do with them.pay stake took a lot from my account.pls verify this before fbi takes offer the investigation.is the first bank that gave me the statement.and they are ready to take action.pay back all my money that u debite my account my account no is 3042113372.first bank.

  12. Paystack why did you debit my UBA account 2083247736 with 4000 On the 26th of march 2020.please I need a response to this.

  13. Paystack please return my 1k back to my account ooooo. Have u started stealing peoples money? I woke up and saw a debit alert of 1000 naira on my account. Did I buy anything, or my ancestors did? Transaction number: 9999016132, date: 30 mar 2020, time : 04:43. Abeg u people should return my money to where you got it from. 0169267350. Adelaja Samuel dele, Gtbank.

  14. Paystack seems you guys are thieves. You just debit my account with another 4000 again, making a sum of 5000 just today alone. Are you guys mad or what’s your problem? You have touch d untouchable. You will hear from my lawyer in two weeks time. Cause this is robbery.

  15. Pls I was debited 53k since Nov 27 2019 wen I tried to book a flight that was nt successful. Kindly do a reversal for me cos I am loosing my Patience.

    • I paid for meter token through paystack checkout through wema bank meter number 02150213243
      #2000 plus #100 service charge.
      Till now no token was sent
      08055954186

    • 0252252355 gtb.osazuwa tomosin atinuke that the name on the account. I want to know why I was debited. This isn’t the first time

  16. Paystack I just got this debit alert from you from this account no 0008527357 (Diamond bank)
    Debit
    Amt:NGN5,999.00 Dr
    Acc:000******357
    Desc:POS/WEB PMT PAYSTACK PAYMENTS LTD LAGOS NG
    Time:09/04/2020 @01:01:05

    I didn’t initiate any form of transactions please I need immediate reversal of this money please

  17. Why have you been debiting my account since April 11,account number (0453290149,oshilaja rukayat)pls I need a response

  18. PAYSTACK Acct: 0161029615
    Amt: 2,917.00 DR
    Desc: — –PAYSTACK PAYMENTS LTD- IKEJA NGSTAN9999945215
    Please I want know why this transaction was made on my account. I don’t think I transant any business with you ……

  19. Hello paystack,please am made a payment to onetimeng on 10 April 2020..and I didn’t get what I apply for n today 17 April 2020 u still deducted money on there behave which I know nothing of…pls can u please made a refund to my account number

  20. You people debited 8,299 then on 16th april this this same accunt was debite 13000 on my first banks
    Account 3099544761 I need a refund

  21. My gtbankaccount was debited of #1047 naira on 17.4/202 (9999152720) please refund my money for I don’t understand the transaction

  22. Paystack when you guys newly came out everything was ok but now is like company is now questionable..why would my account be debited dis morning without any reason …..
    1000 naira was debited from my account at midnight I just wake up and see d alert ..dis is so annoying pleased refund my money back ASAP 😠
    First bank
    Sunday precious akanimo
    3036447993

  23. Paystack why did you people debit my account with out that I did not collect money from you,you people just debated my account this morning of #2,360.why? For what you will be removing money from my account. Are you guys thief or what I don’t understand, this is the account you debit money from this money, 3078712187,First bank, please you guys should return my money very fast oooooooh.

  24. Yesterday at exactly 4.49pm you guys debited my union bank account of 12,000 and credited my meribet account with 6000 why . Pls I need a refund of my money . I have mail you guys and nothing has been done . I hope it’s not what I am thinking ( fraud)

  25. Even their customer phone number is not reachable. Guys are unbelievable. Since yesterday they have been frustrating my life. You debited me twice 6000 since yesterday and now today you confirm the error and promise to return the money to my meribet account and up till now you guys have not send email to meribet. Which kind of human are you guys

  26. Please kindly revert reason for this transaction
    025NGA_22/02/19_461592_905322221352_0065175035
    OF 06/05/2020 AND TWO OTHERS. WAITING.

  27. Why you decided my account, I don’t understand, I can’t remember doing anything with this company before

  28. Paystack why are you people debiting #500 from my account every month from September 2019 till today first Bank Okekeana Martin’s.C. 3054384090. Please l need quick response to this thank you.

  29. Paystack my account was debited with 7,500 on 21st of june 2020 up till now, my money has not been credited into my acct.pls reserve my money.
    Olawusi Ayodeji oladipupo.
    Gtbank :0036125271
    Amt:7,500.

    • Hello Paystack, I am ezeoha chidubem Kingsley, A neolife distributor, I made a transfer using my phone to make payment for neolife mcommerce purchase using paystack, which was not successful but was debited once by Paystack amount of #57,710 once.
      Please i request for refund cause the Transaction was not confirmed. Thank Hopeful of Response my contact number is 08130665668.
      Acct 3099964073 ezeoha chidubem Kingsley first banks

  30. Paystack my account was debited with on 21st of june 2020 up till now, my money has not been credited into my acct.pls reserve my money.
    Olawusi Ayodeji oladipupo.
    Gtbank :0036125271
    Amt:7,500.

  31. Paystarck my account was debited #3500 on 10/07/2020 please revers it for me
    Olaniran Tunde Matthew
    GTB 0172484890

  32. My FCMB account was debited on July 12 of #4500 and till now it has been refunded. Please see that my account is refunded
    YUSUFF JOHN ANUOLUWADAPO
    5742300019

  33. I need the reference payment ID for the transaction of #1900 done on the 21/07/2020 which I was debited and my nairabet account was not credited as at the time 01:03pm,account number 1005993788,name okam Benjamin Idika

  34. Paystack ikeja, in my first bank account, over #65000 was debited from my account this morning; 30/07/2020 without me doing any transaction on it.
    Account name: IBRAHIM AJIBOLA BASIT
    Account number: 3094751201
    Savings

  35. Paystack ikeja, in my first bank account, over #65000 was debited from my account this morning; 30/07/2020 without me doing any transaction on it.
    Please reverse my money
    Account name: IBRAHIM AJIBOLA BASIT
    Account number: 3094751201
    Savings

  36. Paystack why do you debited my account #2600,Dr desc ..paystack payment limited Ikeja NGSTAN9999208080 from my gtbank account 0051555125 on 1/8/2020 pls refund my money with immediate effect

  37. Hello Paystack, I am Okwuchukwu Gloria. E
    An account holder with Access Diamond Bank 0029146353 made a transfer using my phone to make payment for Recharge and Get Paid, which was not successful but was debited twice by Paystack amount of #5, 206.88 twice.
    Please i request I refund cause the Transaction was not confirmed. Thank Hopeful of Response my contact number is +2347064957052

  38. Paystack my is akinwande Tope Joseph my money was debited by paystack from my winning bet by betking total is 75000 pls return my money.polaris bank with account number 3011424473

  39. Paystack what is happening now your company keep debiting my personal account money but why total amount that was debited to me is 75000 from Polaris bank pls your company should try to look to it Polaris bank with account number 3011424473

  40. Am having problem with this payment confirmation , after to this account 1190044948 when I was waiting for confirmation and my phone refreshed and I was unable to confirm the payment Username Daberechi222

  41. Hello paystack
    My are debited my account without inform me and what did I buy from you that making you debit my account and you did it twice….. Pls refund my money
    Contact me with my number 08106047312 or send a mail djdamix85@gmail.com

  42. I don’t understand why you guys will take people’s money and not render the service they are paying for……. I made payment for light twice and you took the money twice yet no token has been sent to me to recharge since yesterday. Now, I’ve been out of power since yesterday. I’m sure you are having a filled day.

  43. Paystack you debited me N50,000, from my account 2018252129 first bank this morning, a transaction I never authorized, please I have been waiting for the reversal, and I guess is not healthy for both of us. This complain has been for hours

  44. Paystack this is going to be the last time that I will send you messages my God in heaven will fight for me my money will not go in vain you people do business with scammer I pay for something they did not give me and I send you message when you send me an email that if I have any problem I should inform you people but I did you said I should bring proof I provide all the proof you said I should go back to my bank it is not possible if you people know the work of the banks my banks tell me to go back to the bank that I do the transaction and the bank will give me order to go to court and get Court affidavit to prove I send the money to give the company that I send the money to to contacts their customer so now I don’t know what you people are saying if the money if he’s going to give you people joy and happiness but this morning will bring bad luck to your company in Jesus name

  45. Paystack Pls release my money 17,040. I made a payment of 1,689 to 9credit 26/09/2020 and I saw the debit on my account on 28/09/2020 after that the 17,040 was also debited on my account that same day and I did not make such transaction because you have been telling me that i attempt of paying that figure 17,040. I have contacted my bank and 9credit they both said you are responsible for. Pls refund.(1763339928 Polaris)

  46. Paystack pls refund my money 17,0404. you debited 1,689 which the transaction I made but 17,040 I did no make any attempt of such figure. Soneye Samuel Oluwaseun 1763339928 Polaris

  47. I was debited since on 26th of September ₦15,000,₦8,000,₦5,000 when I try making a payment to my betking account by choosing Ur site ,uptill today the money not refunded back to me , please really need this money in question

  48. Paystack Goodmorninģ. I am Ugochukwu Iduma I made payment for recharge and get paid registration but I made a mistake instead if paying 5180 I paid 5000 and wad debited I was told I would be refunded but nothing till now pls help me sort this out

  49. I am okoli blessing,made a transfer with account details, 2087976843, okoli blessing odinaka zenith Bank.
    Please I did am online subscription for my gotv on 20th Oct 2020,uptill now,it has not been activated, please l need a refund.amount of #2,560.here is my number,09098364303.

  50. I’m highly disappointed with u guys ..I was sending u people massage thinking I’m the only victim not knowing more than 20 people are involved too ..pls I need the refund of my 45000 ..3076455671 first bank

  51. Sir I make credited my bet9ja account in 22/10/2020 with 200 after u deducted 200 later u enter into my account deducted 66,000 why,I called my bank and bet9ja customer care they said I u contact u ,my bet9ja account phylum2000 pls assist bcos bank said if I do not see any respond for u I should Into d bank on Monday for more investigation on that issue .this my account details-0003896423 stanbic bank, oke Ayodipupo.thanks

  52. I oke Ayodipupo d owner of this account 0003896423 stanbic bank I credited my bet9ja account on 22/10/2020 with 200 after u deducted 200 u enter into my Account and deducted 66,000 without see sms alert till today morning I see d alert of 200,I called my bank and bet9ja customer care bet9ja told me to called u and bank help me check it they said your operator he try to deduct it but they still d transaction was declined they told me,if I didn’t see any respond for u I should come to bank to take proper investigation on d issue thanks 08137055216

  53. I made I payment to my 1xbet account,amount 20000,and up till now my 1xbet have not been credited, please credit my 1xbet ,user id 186971713,name Solomon

  54. hello paystack, you debited me 1000 naira twice by 2:38am without me making any requests for any payment, I will be happy if you refund my money…
    my account number 3119883940
    first bank
    ngwu Godson Ekenedilichukwu

  55. My Account was debited with 10,000 yesterday and up till now my money have been refunded.
    Agbauduta David
    0038673971
    Access bank
    Phone: 08053981669

  56. My Account was debited with 10,000 yesterday and up till now my money have been refunded.
    Agbauduta David
    0038673971
    Access bank
    Phone: 08053981669
    Please return my money.

  57. I am an account holder in ZenithBank. My account was hacked on the 24th October, 2020 by unknown people and your platform is used for whatever reason. The amount of 40k was transferredin two denomination of 29k each. I went to the branch and blocked the account. A new card was issued, but again, another 14k was taken through the paystack on the 28th of October, 2020. Please stop these persons from using your platform for fraudulent activities and refund my money back.

  58. Betking User ID:- 899942
    Names :- Christopher George jatau
    Email :- georgejatau@gmail.com
    Please I made a deposit of 5000 to my betking account from my UBA account number 2054037643 via paystack and is not reflecting the profile.
    Bellow are the bank debit alert received
    Amt:- 5000
    Des:Paystack:-T8715222751336438Sk095k
    please I want my money reverse back am sick and tired.

  59. Hello paystack I am ezeji Esther an account holder with first Bank plc I made a withdrawal 20,000 from my Betty bingo account on 03/11/2020 using paystack since then I have not received my money account number 3068180194 and my contacts is 07035091049

  60. Paystack why was my account debited the first day it was #200 again #400 now today again #400 is deducted,and what for? please you should return my money back to my account

  61. Paystack why did you debit my UBA account 2124237012 with 4000 On the 7th of November 2020.PAYSTACK T875321288|107852SQFJ7Y
    please I need a response to this. WHY AND I NEED A REFUND

  62. I was debited this morning without crediting my betway account, please kindly credit my account.
    Txn: Debit
    Ac:2XX..18X
    Amt:NGN 500.00
    Des:Paystack T875377390I127600Svkmlv
    Date:07-Nov-2020 08:56
    Bal:NGN 216.88
    COVID19 is real #StaySafe

  63. This one also mot credited
    Txn: Debit
    Ac:2XX..18X
    Amt:NGN 2,000.00
    Des:Paystack T862811816I127600S0upas
    Date:28-Oct-2020 15:22
    Bal:NGN 8,001.26
    COVID19 is real #StaySafe

  64. My account was debited with the sum of 25,011.00 on the 31st October 2020 when I used your portal provided by Aero air to pay for this booking reservation 11UTSE, the flight ticket was not issued due to the time given to make payment elapsed.
    I have emailed first bank on this and I was told to liras with the merchant, pls this should be looked into and a refund processed immediately, Thanks

  65. My name is, omachi Friday James paystack debited my account with 4,218.8 at about 10:36pm on 10/11/2020 note that I didn’t buy anything with paystack nor initiate any transaction through paystack, therefore I request for reversion of my money, lol
    The account details are as follows
    ACCOUNT NAME: OMACHI FRIDAY JAMES
    ACCOUNT NUMBER:2170419583
    BANK NAME: ZENITH BANK

  66. Today been 13 November 2020
    I just got alert from my bank without any transaction done or either received
    Acct:219**114
    DT:13/11/2020:11:31:31AM
    MC Loc Web Prch-031810089515–bet9j
    DR Amt:5,000.00
    REF:1199478738
    Get Our Mobile App. Click bit.ly/myzapp
    And
    Acct:219**114
    DT:13/11/2020:11:31:36AM
    MC Loc Web Prch-031810090526–bet9j
    DR Amt:5,000.00
    REF:1199479339
    Get Our Mobile App. Click bit.ly/

    The above alert was what I got from paystack today.. please what is going on .. I never see any transaction history of such with reference number on my bet9ja account .

  67. Am waiting please I need my money back because I don’t have any money now in my personal account ..
    I trusted paystack and please don’t make me to lose trust on paystack . Please I beg in name of God ..
    the following below are the full evidence of what I mean ..
    Acct:219**114
    DT:13/11/2020:11:31:31AM
    MC Loc Web Prch-031810089515–bet9j
    DR Amt:5,000.00
    REF:1199478738

    AND THIS TOO

    Acct:219**114
    DT:13/11/2020:11:31:36AM
    MC Loc Web Prch-031810090526–bet9j
    DR Amt:5,000.00
    REF:1199479339

    Please refund me back my money ..
    total money 10,000
    Now I’m total fluctuated
    THIS FLUCTUATIONS MUST END!

  68. Hello paystack
    A sum of 30,000 was deducted from my GTBank account on the 26th of September while am trying to load my betking account. Have went through a lot of stress before they betking merchant told me to contact you. They sent me this.PAYMENT NOT FOUND*CONTACT PAYSTACK***972048 26/10/2020 30,000

  69. Good evening,
    Payment transaction was initiated yesterday 25th November, 2020 through Gtbank 737 code to pay for a airline ticket through Arik ticket portal and the amount involved was N33, 901 and which was successful, account was debited, no ticket code recieved.
    I later complained to Arik but was told that transaction failed from their end, that I should contact my bank.
    I contacted my bank to lodged complaints, the bank made me understand that the transaction was successful through the paystack but the airline said it was failed transaction.
    Below is the bank response with payment ID: Please be informed that this transaction initiated via 737 via paystack platform was successfully transmitted and the transfer ID is 50618315.Please Contact your airline to track with Transfer ID given.
    Please you quick action and response is highly appreciated so that reverse of my transaction can get back to me.
    Thank you.

  70. Pls I made a payment for my gotv subscription yesterday and uptill now you guys ve not credit my decorder ,pls I need a refund or you guys should subscribe my gotv . This is the prove of payment
    Acct 305XXXX047 Has Been Debited with NGN2,560.00 On 27-NOV-2020 20:48:54 By FIP:USSD:ZIB/PAYSTACK VIRTUAL M/USSD_ILO.

  71. I was debited 5,000 twice and the account I transferred to wasn’t credited, all efforts to get my money back was in vain.
    I transferred to a bangbet account through paystack , it failed after waiting for over 30minutes . Please return my money back if you don’t want to be unfortunate. I work for my money, 10k is not a little money in Nigeria.

  72. Hi paystack,my name is taofeek dauda abiodun.an account holder with fidelity bank plc,5331569371.which #9,999×5 was debited from my account on 21st September 2020 through paystack but all d five transaction was declined also paystack has confirmed that multiple credit was received from me,also debit error form was filled in bank please return my money

  73. My name is ogunyemi Alexander, my account was debited without any purchase through my uba account. One was 05Dec2020 #6,261 & the other one was #5,862 web purchase at OPAY /912339476PSTK LA. Pls kindly help me out

    Sent from Yahoo Email App for Android

  74. Hello paystack someone used this 09032120757 and this account 2178447548 to pay money for paystack. the account name Victor Didi edet zenith Bank on d 22/10/2020 how can I no the person name

  75. I was trying to make a payment on gig logistics with your app. I sent 3300 to 1190031036 to day while the payment indicated 3500… so I wanted to change it but discovered the account number has changed to 1190031032 but I have been debited 3300 for the other account number… please how can I get my money back…Thank you …. Olamide Alatise…. olamidealatise26@gmail.com

  76. Pls return to my first Bank ACC the sum of #3540 which you debited my ACC this morning. My name: Segun Samuel, 3041316640 .Thanks

  77. Pls return to my first Bank ACC the sum of #3540 which you debited my ACC this morning. My name: Segun Samuel, 3041316640 .Thanks. this my contact: 07049856808

  78. Paystack deducted #15,900 yesterday been 17/12/2020.
    My account details
    Ahmed Abdullahi
    1006958537
    Zenith bank.
    Pls help me refund my money.

  79. I don’t know how I’m part of it. I have a deduction from paystack from my first bank account. I need an explanation and refund.

  80. paystack or what ever you called your name if you are not ready for business please allow others to do business. you would debit people and still prevent them from carrying out the necessary task why now, and even after contacting you recklessly forget that you have given some an assurance for rectification of his/her issues.

  81. I recharged my DStv through bank transfer and paid into paystack account number since yesterday and transfer was successful but haven’t send me purchase receipt and the channels are not showing since yesterday. Please send my #8000 back

  82. Please I was debited from my account 8000 to deposited to my msport account it was failed and up still now the money have not be reversed

  83. Please I was debited from my account 8000 to deposited to my msport account it was failed and up still now the money have not be reversed..please my account no
    2121226921
    Uba

  84. Pls, my name is Ozoke Nnamdi Cornelius. I operate an account with first bank Plc, that is, Acc. No. 3055209859. On the 29th day of December, 2020 I made a transfer #2,560 to Acc. No. 1129396 at zenith bank, and which account was said to be managed by Paystack Virtual. The purpose of the transfer was to recharge my gotv to avoid disconnection. However, the said amount left my account but was not confirmed by Paystack after waiting for about 30 minutes to be confirmed. And uptill now, that money has not been returned into my account even as I was shown a message that the amount I paid will be returned to my account, if not confirmed. Pls, how do I get my money back?

  85. My account was debited in favour of oanutechfore to the tune of N3094 I can remember doing any business with such name.kindly review and revert

    Acc no 1326806010 fcmb
    Musa o e

  86. It was sad experienced that paystack duped me with a sum of 10,100.00 this morning while am paying for 1000 naira electricity recharged units , 10,100.00 was deducted from my account claiming pending debits..
    This is totally unacceptable attitude I will inform my lawyer for legal action.
    10,100.00 was deducted from my UBA debt card…..

  87. Hello, I’m Ike Kevin Ejiofor. I have just been scammed using your platform Paystack. I wrongly sent my account number and date of birth to scammer and I got a debit alert. I spoke to my bank and they said it was done via Paystack. Kindly keep the transaction on hold. Thank you.
    This is the debit alert I got.
    Acct:208**420
    DT:01/01/2021:7:28:32PM
    T945048319I180209Shqw50/Online Purc
    DR Amt:19,999.00
    REF:1452666963.
    My acct number is
    2089092420
    Zenith bank.
    Thanks

  88. Hello, I’m Ike Kevin Ejiofor. I have just been scammed using your platform Paystack. I wrongly sent my account number and date of birth to scammer and I got a debit alert. I spoke to my bank and they said it was done via Paystack. Kindly keep the transaction on hold. Thank you.
    This is the debit alert I got.
    Acct:208**420
    DT:01/01/2021:7:28:32PM
    T945048319I180209Shqw50/Online Purc
    DR Amt:19,999.00
    REF:1452666963.
    My acct number is
    2089092420
    Zenith bank.
    Thanks
    Phone Number +2347032725925

  89. Good morning dear,I am chukwuemeka Elijah by name, at the wake of this morning, I discovered that #15,000 has been deducted from account, stanbic IBTC on this day 12th January,2020. The details claims that I made web purchase. For your information,I never did any such purchase.

    I therefore request that the money be refunded if this is legitimate organization.

    Thanks

  90. Plseas paystack refund my 12000 I didn’t did any transitration and I didn’t buy anything online I just wakeup this morning and debit alert plseas I have a loan to refund pls refund my money back in to my bank account 2141651916UBA bank

  91. You debited me on the 7 the of January 2021 to the tune of 50400 and you said what ????. Just refund my money. Am Mrs Angela Arenyeka. Just refund my money .

  92. You debited my account Stanbic ibtc bank number 9200568164 with #2,140= on the 09/01/2021 without transacting any business with you. Please reverse my money ASAP. Thank you.

  93. You debited my account Stanbic ibtc bank number 9200568164 with #2,140= on the 09/01/2021 without transacting any business with you. Please reverse my money ASAP. Thank you.

  94. Hello Paystack,
    Good Evening.

    The UBA bank account with the details below was debited N6,000 twice totalling N12,000, on Monday,18th January 2021.
    First,kindly tell me what informed those auto debits because as far as I know and remember I do no have such commitments any where.
    Please reinstate my money to avoid any legal reactions.

    Details:
    Bank: UBA
    Account No: 2017386368
    Account Name: Omoregie Odemwingie

    Thank you as I look forward to hearing from you tomorrow.
    Good night.

  95. Paystack pls pls pay me back the 12500 you debited from my account on the 20th of December when I tried to recharge my Dstv.
    Below is my evidence
    Your Acct 300XXXX870 Has Been Debited with NGN12,500.00 On 20-DEC-2020 22:22:31 By FIP:USSD:ZIB/PAYSTACK VIRTUAL M/USSD_CHI. Bal: NGN15,640.43CR

  96. Hello paystack,my name is
    Olaoluwa Omowaleola Ogunde an account Holder of 0126905013 @ fcmb apply for an online loan today 31/01/2021 @ 9:46 am but my account was debited at some #3,580 naira only without getting any loan offer. Pls I need my refund as soon as possible tommorow.thanks. Paystack can call when the refund is made.

  97. Paystack you have debited my account and up to now Yu have not credited my money back pls do it immediately why all this nonsense of promising loan and Yu will start deduction with out servicing the loan

  98. Hi, my account number 2023425615 is blocked by paystack, I couldn’t access it and my bank said I should contact you. Please release my account cause I didn’t have any loan with you to the best of my knowledge.

  99. Paystack kindly refund payment of 26,395.94 on January 13 that was recieved for failed airline ticket purchase. I have sent a mail to this regard UBA 2065136722

  100. Hi, I made some payments to an investment platform called MYBONUS through paystack, not knowing that the platform was made to scam people..

    I want paystack to reverse my money for me..
    I did the payments on 13,December 2020.

    My account number is 1432453985
    Account name: MUHAMMED UMAR
    Bank name:-access bank plc.

  101. Hi, I made some payments to an investment platform called MYBONUS through paystack, not knowing that the platform was made to scam people..

    I want paystack to reverse my money for me..
    I did the payments on 13 December 2020.

    My account number is 1432453985
    Account name: MUHAMMED UMAR
    Bank name:-access bank plc.

  102. Re: 012021-936469 Paystack payment of N15.339.98 to New credit (Easy Buy) app on 1/2/2021 through my First bank account no 2020122047. Payment successful. But still pending in my account. Please help me out

  103. I made a transfer of 10k since Saturday 5days ago and I was debited already and I was not been credited and I was told to send a bank account to reverse my money back and I have sent my bank details since 3days ago I have not received any money yet

  104. Hello Paystack. My name is Joel Kufre, the CEO of Sovereign World Link Int’l.
    I made a payment of #58,300 on the 18th/01/2021 through my Zenith Bank account via paystack. The purpose of the payment was for Tuition fee at Heritage Polytechnic, Ikot Udota, Eket Akwa Ibom State. but is so bad that the money was been debited from my account but the management said they have not received the money. Exam is starting two weeks from now and without that payment been successful, the student wont be able get her registration number for the exam. please i want this transaction issues to be resolve as soon as possible. you can contact me via my email address: joel.kufre@yahoo.com/08134433303. Thanks for your understanding

  105. Please I beg u in the name of God I don’t know u guys and I don’t want to know u … I woke up this morning and I Saw bank alart that paystack or whatever u are called debited my account with 350 please pay me back my money 3123637272 Edwin faith funmilayo first bank….pay back my money oooo hmmm

  106. Good afternoon pls you guys debited on my first bank account 3037203125 teslim ajibaye ajide 07069491862 for sokoloan u debited me twice 29380 around 2:29 am and 8:42 am on 24/2/2021 pls return my money

  107. Please I made transfer to fcmb account of fastcash since on 2nd of February 2021 account number 7497438014 FCMB BANK
    Account name Zafar international human resources limited the sum of #29,800 and #500. From my UBA Bank 2006948382 oyinloye Ayoola

  108. this company is one of best scam merchant company in Nigeria they will copy your ATM details when using there services into there server automatically debiting customers account by hacking into there information and creating auto renewal debiting you, at there own. will this message must go round

  109. Dear paystack,
    please I cant receive money in my account, it keeps saying transaction error, this is embarrassing, disgracing and unprofessional, a lot of people wants to make payment but they cant.
    Kindly save me from this embarrassment please

  110. Re: Hello I made a payment of tizeti N47,500 from my access bank account 0825818464 chigozie Kingsley Anayochukwu….. the tizeti customer rep said the…

  111. I pay 9,600 to paystack on January 15 through my first bank ac 2018707014 current ac , successful but has not gotten to Icion loan company , Icion loan did not allowed me to rest, I went to fill form at my bank but the money has not bounced back and has not gotten to Icion my WhatsApp 07052221866, pls can u call me with your WhatsApp no so I can send my alart for the payment of #9,600

  112. I was debit 9,600 last January 9,600 and the money has not gotten to the destination pls call me on my WhatsApp 07052221866

  113. Hello,goodday,transaction fail of #45239.71 on d 6th of march 2021. but i was debited for payment of for icoin Adeyanju,omotola.N Gtb bank
    0266659296.please make clear my transaction from icoin platform

  114. I made 2 payments and yet the recipients didn’t receive them since Saturday 13th of this month 20,000 first and 11,000 2nd non got to the receiver. How can I get my repayment. It’s urgent

  115. Paystack I will file charges against you. This is the second time you debited me and I send screenshots up till now no refunds has been made. You better resolve this issues before is late trace who ever is debiting me or I will claim my damages

  116. Please I want your help my name was use to open is side and make some transaction on some one account and an be in such trouble please I want to know which account the transfer the money to thank you so much

  117. Please I want your help my name was use to open is side and make some transaction on some one account and an be in such trouble please I want to know which account the transfer the money to thank you so much

  118. Hi paystack my name is omolayo adebayo tamitope.Gtbank account num.0010112026 I did online transaction with my phone on Thursday 18 march 2021 on icoin App loan which the money while debited from my account and did not credit them the money his #5‚747 I was referred to contact you for my refund please I really need your help.here is my contact phone number 08083330692 or call on this 08059160608

  119. Please in as much as possible for my refund pls county is hard right now for one to just lost such amount pls help

  120. Hello, #3000 was debited from my First bank account 2021112858. I didn’t authorize the debit. Was told i did betnaija or something. I am not involved in any betting game. Another #300 was also deducted too. Kindly refund my money. Just last week #999 was deducted from my GTB acc 0037102376/ what is going on.

  121. I got information today that my wallet on carbon loan app was lock by paystack please can help me explain why you lock my wallet and please unlock it back I want to collect loan from carbon thanks

  122. please am Ibraheem Haruna paystack
    remove #9700 from my account since January 23 pls refund my money..Gtb 0431837737 Ibraheem Haruna olawale

  123. On the 24th February my Eco bank account 2981134221 was debited twice. 3580 + 3580 totalling 7160 naira.. The loan was denied. My number 08067733537

  124. I’m a first timer but surprise that I applied for loan and you ask me to pay#3,224 00 , which I did, but to my surprise immediately after made the payment,I couldn’t continue and my money removed already.

  125. Hello paystack iam Amarachi Gabriel a holder of access bank account 0693522108 I use my phone to make a transfer payment of icon loan which I was debited #14000 yesterday being 4th of April to my suprise it was clear frm the loan app that I have paid they keep on adding charges pls I need refundment of my money pls so that they will stop adding charges get back to me 07061933628

  126. Hello paystack…. Good morning why do you debate my account with (3,580) this morning. My fidelity bank…5600133274

    ….pls can you refund back my money this morning

  127. Please I got debit on my first account 27600 on 3rd for my icoin loan till now it not clear why ..pls I need a refund or prove now for me to know if it with them or not

  128. I made payments to tips180 in respect of my with me them since on 3rd of April 2021 and my account hasn’t been credited or activated. I sent the sums of 500 and 1000Naira were receipted respectively as thus, 6446297 and 2536159 from tips180. Submitted for your prompt action, pls

  129. Hi, I made a laon payment of 17,889 through my icon app since Friday night and they are yet to receive the payment so pls help me rectify this situation cos I was told to contact paystack to clear my debt

  130. Good morning ,Am Abegunde Gbenga from Osogbo ….I received a debit alert(#10,000) from my zenith bank this morning…. Please i want to who authorised your organization to deducted the money fro my account…please kindly refund my money back as soon as possible in order to avoid further legal action against your company, Thanks

  131. My money was debited with d sum of #55617and #22998 from my stanbic account number 0017068166.Awudu Stephanie Ayaba.
    Pls refund back the money.

  132. Date of debit alert was on the 7th April 2021.
    Kindly contact me thru my watup number .08029017888

  133. Paystack my account was debited with 10,000 on 9th of April 2021 up till now, my money has not been credited into my acct.pls reverse my money.
    Uduakabasi Monday Etuk.
    Wema bank :0227971257
    Amt:10,000

  134. Hey,I was paid 5000 to you in yoomane Platforms and yoomane was not paying yet am apologies u to refund My money
    I’m DAUDA MUHAMMAD
    3440012973 ECOBANK NIGERIA ON 12 APRIL 2021
    I hope u will refund nd respond to my request
    Thank you!

  135. Hello paystack, I am ofarie charity.E, on the 4th April 2021, I tried paying through the sokoloan app but the transaction was not successful, but later retry the transaction the response was no sufficient balance, I check my account balance the money has left my account, but I was not debited. The amount that was removed was 25,550. i went to my bank my bank said the money was onhold by paystack that I should contact paystack and sokoloan to resolve it. I need my money to be refunded because I have paid sokoloan their money. Please I need my money. my acct details; uba 2018125889 ofarie charity. I am looking forward for your quick response.

  136. Transaction failed but you debited my account
    I paid the sum of 44,608naira to ICoin through paystack, but the money did not get to ICoin. I paid the money on 19/3/2021from my account 1386652568 access bank. Please refund my money.

  137. Paystack debited 20K from my UBA account between 02&03 February, 2021without my authorization. All efforts to retrieve the money hasn’t gone well at all.
    Paystack pls return my money.

    Phone number is 09021305284

  138. Please I did transfer of 8000 for my DStv subscription but up till now it has been subscribed..what’s going on

  139. I received the debit alert of #9313.34 on the 23;04:2021 by paystack which i don’t understand, please help me refund my money back, Account number 2080417723 UBA EWETADE AZEEZ OLAWALE, you can contact me on 08180631947.Thanks

  140. Hello paystack,i made a transaction dis morning and i was debited immediately but the recever dint get the money……acct name- jetawo funmilayo…..acct num -2366676048.. amount-#11500 and #1554…..

  141. I received the alert of #9313.34 on the 23/04/2021 by Paystack please and please help me refund my money back, why did you debited my account ? . My account number. 2080417723 UBA, Name. Ewetade azeez olawale

  142. Paystack my name is Akpata Folakemi peju. I didn’t not have any business with you people and you debited me sum of seventeen thousand,two hundred naira on 1st of May 2021.(17,200). Pls refund my money back immediately. Here is my account number. 1004700859.

  143. I don’t know why this is happening
    I paid a sum of 10000 and I received no result in return I had to repay the 10000 now the first money has gone
    I’m pleading that you refund back my money it’s quite important
    For 3 days now…I’ve heard nothing about the money sent and d recipient too is yet to receive the money….yet my account was debited
    Plz do something about this

  144. I just sent #500 into pay stack account so they can credit my sporty bet account but they are yet to credit my sporty bet account maybe they should refund my money back into my account or credit my sporty bet account bank name: First bank. Acc number: 3074369583. Acc name:Obafemi Ojo ayodele.

  145. Hello paystack payment limited, My name is AMEDU ACHILE ADEMU, with First Bank account details, 3059059650. This account has been a target of your company’s automatic debiting for sometime now. I do not have any direct business with your company and if you are receiving funds on behalf of another company, then the complete route to the recipient address must be provided. Today, 11/05/2021 @exactly 15:50:21; my above account was debited of #41,996 without any transaction being initiated by me. If there’s a bad egg amongst your employees involved in this frequent debiting of my account, you’ve got to fish out the person and get him/her to refund all my monies that have been debited over the months, else I’m going to petition IGP to come help me get my monies. One week should be enough for your company to do the needful.

  146. Good morning paystack please am a poor widow refund my #12000 3156084517

    My name is uduak Johnson I made payment with paystack to a9jmoney 20900 but after 20900 was another 12000 was taken again please I’m just a poor woman trying to make life for me and my little child, help me return back my #12000
    Did u want me to say u are a fraudster?

    Please in the name of God return back my money

    Here is my phone number 07068943858

  147. Am angry currently now .. you debited my account without my consent… And I can not find the Money. You debited again on 11th May 2021.
    :
    Debit
    Acct:xxxxx27312
    Amt:N600.00
    Ref:USSD.BNKG:035/PAYSTACK CHECKOUT/FT TO
    10-05-202121:56

    Account Name OLUWABUSAYO AMUSA SAMSON
    Account Number XXXXXX7312
    Amount 500.00
    Details POS Normal Purchase:ZENS2I20 PSTK 292374 051126496084
    Time 11-05-2021 11:27PM
    So please kindly reserve my money back into my account thank you

  148. Hello Paystack, I am ezeoha chidubem Kingsley, A neolife distributor, I made a transfer using my phone to make payment for neolife mcommerce purchase using paystack, which was not successful but was debited once by Paystack amount of #57,710 once.
    Please i request for refund cause the Transaction was not confirmed. Thank Hopeful of Response my contact number is 08130665668.
    Acct 3099964073 ezeoha chidubem Kingsley first banks

  149. Good afternoon Team Paystack,

    I made a payment for Ikeja ElectricToken for top up since yesterday and up till now am yet to get any token sent to my email

    Please I need your urgent and immediate resolution.

  150. My acct was debited with the sun of #3580 twice a total of #7160 by paystack. I need my money to be refunded back to me.

  151. Please paystack if you want problem biko refund my money o first one 6000 second one 12,585 I swear if you people money you will see trouble so you people are thief’s

  152. Please paystack if you want problem biko refund my money o first one 6000 second one 12,585 I swear if you people money you will see trouble so you people are thief’s my account number is 2519322018 fcmb bank

  153. My acct was debited with the sun of *200k by paystack on the 18 May 2021 please refund my money back
    my account number 3090241610 first bank

  154. My acct was debited with the sun of *200k by paystack on the 18 May 2021 please refund my money back
    account number:3090241610
    Bank:first bank
    Account name:Fatima Omori

  155. I make payment of 1500 to Wema through paystack but am unable to receive what I pay for and am hearby request for my refund thanks.

  156. I do transfer two times first One is 700 and second one is300 from my Gtbank account 0630139409 to my sportybet account 08133360442 which you haven’t pay into my sportybet account please return my money quickly

  157. I made this payment through pay stack my phone was locked on the 31st of may 2021 time 07.57am to wema bank account 7270296391
    Reff/ ID 0904052105310739198073858155
    The sum of 10,300. Plss refund my money duyilemi olabisi 3119807007 first bank. I use general system to send ooo

  158. Paystack I need to know why u debit my account every Monday, started 5/07/2021of 200 naira. Kindly refund my account with d 400 naira debited so far or wait for my law suit against ur firm. U must explain how u got into my account without my knowledge and permission.
    Acct: ******3813
    Amt: 200.00 DR
    Desc: — –PAYLATER_PAYSTACK IKEJA NGSTAN9999968223
    Avail Bal: ***
    &
    Acct: ******3813
    Amt: 200.00 DR
    Desc: — –PAYSTACK.COM/LOOKUP IKEJA NGSTAN9999386447
    Avail Bal: ***

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